Join
in the exciting growth of Agility 
Job Vacancy - Field Engineer (Agility)
Agility is a new breed of
Computerised Maintenance Management Software (CMMS) designed to give users
up-to-the minute information about assets, work orders and planned
schedules.
This role involves working with users and customer IT departments to ensure
the package is deployed in a way that enables them to get the most out of
the software. In most cases this involves a site visit, where you will be
expected to install and configure the package, resolve technical issues,
present training course materials and provide implementation advice.
While this is not primarily a sales role, all customer-facing staff in
SoftSols are expected to look for opportunities for further sales of
software and related services. In time, staff in this role could be expected
to take on increasing Account Management responsibility.
From time to time you may also be asked to assist with other tasks such as
pre-sales investigations, training, helpdesk support and the investigation
and resolution of software problems.
Candidates will normally be educated to degree level and have a good
understanding of Microsoft Windows applications. Knowledge of SQL Server
would be an advantage. A desire and ability to communicate with
non-technical users is essential.
Candidates must be prepared to travel to sites throughout the UK (and
occasionally abroad), often involving overnight stays. A full UK driving
license is essential.
Day to day responsibilities
- Involvement in system installation, implementation and training for end-users and business partners
- Installation and maintenance of Microsoft SQL system databases, including backup, disaster recovery, and performance monitoring
- System customization using our uniquely flexible configuration tools
- Design and develop reports using SQL Server Reporting Services, based on the requirements received from users;
- Planning and implementation of interfaces to third party systems using our integration tools;
- Diagnosis and resolution of problems identified by users via Help Desk technical support;
Skills Required
- Knowledge of computerised maintenance management software (CMMS) or ERP software implementation
- Knowledge of Microsoft SQL Server
- Experience with Microsoft SQL reporting services or similar report writing tools
- Good written and verbal communication skills
- A positive, can-do attitude
- Team player
- Ability to work under pressure and meet deadlines
To apply please email your CV and a letter of application to info@getagility.com or call 01924 200344.
NO AGENCIES PLEASE
